BETTERCARE LINK website services include the processing of personal and privacy-sensitive data.
This Privacy Policy describes the privacy practices for BetterCare Link website and how your personal information you provide through it is collected and used. For the purposes of this Privacy Policy, unless otherwise noted, all references to “BetterCare Link website,” “BetterCare Link” “we,” “our,” or “us” mean BetterCare Link website and “you “and “your” refer to the user of the website.
BetterCare Link attaches great importance to the proper handling of personal data and thus processes and secures such data with due care and attention.
BetterCare Link website provides an easy and efficient way for its customers to access products, services and programs. Additionally, through its subsidiaries, healthcare software applications and affiliates, BetterCare Link helps providers and agency owners manage and run their programs. These providers and agency owners (business entities) are referred to as “Partners or vendors” in this Privacy Policy.
By your use of the website or otherwise providing us with your personal or business information, you agree to the terms and conditions of this privacy policy and any updates we make. Our Terms of Use Agreement takes precedence over any provision conflicting with our Privacy Policy. It is our policy to use the personally identifiable information we acquire through our website for internal business purposes only and to provide content, products, and services to you that you value and request.
We gather two types of information: (1) personally identifiable information that you supply voluntarily when you enroll, register or order products and services or create a profile and (2) aggregate and site usage information that we gather automatically as you access our websites.
Anyone can access our website, but there are certain areas and services that require registration or providing certain personal information if accessed, such as by creating a profile and purchasing products or services. If you choose to make a purchase or use such areas, we will ask for certain personally identifiable information, which may include name, mailing address, valid e-mail address, and payment information. We strive to keep all personal information that you voluntarily provide us private. We do not share your personal information with third parties without your consent.
BetterCare Link encourages you to review the privacy statements of websites you choose to link to from BetterCare Link so that you can understand how those websites collect, use, and share your information.
BetterCare Link is not responsible for the privacy statements or other content on websites and platforms outside of the BetterCare Link website.
Registration and subscription is required to use certain services and products. Upon registering, you will be asked to provide an email address and a name. We use this information to create an account you can access using your email address and a password of your choosing.
We will store your email address and IP address for your account so that you can log into our portal securely. We will also save your email address so that we can contact you if necessary. You can unsubscribe from these emails at any time via the unsubscribe link in the email.
BetterCare Link records statistics pertaining to the use of our website service. We use these statistics to improve our service so that, for example, only relevant information is shown. We use your IP address for this. BetterCare Link makes decisions based on automated processing through computer programs or systems without involving natural persons (e.g. BetterCare Link customer service). We use this system, among other measures, to ensure BetterCare Link's accessibility and ability to coordinate communication with you personally.
You can purchase a paid subscription with BetterCare Link, and we will collect your personal data to facilitate billing and payment. This data allows us to prepare invoices and process direct debits.
We would like to send you emails regarding our (paid) subscriptions or services and special offers. Every email contains an unsubscribe link, and you are free to unsubscribe at any time. We also send update emails regularly containing information about your product(s), as well as emails containing tips and ideas for your product(s). You can unsubscribe from these emails at any time via the unsubscribe link in the email. We do our best to ensure you only receive emails that are personally relevant to you. Our aim is to assist you in making the best use of the products you have subscribed or purchased from us using our service.
We also send emails you cannot unsubscribe from, so-called 'transactional emails'. Your continued use of our service depends on these emails. For example, we will email you if you indicate you have forgotten your password, or to confirm receipt of a payment you made. If you delete your account, you will no longer receive any emails except those necessary to close out the agreement.
We may share any information obtained through this website with Partner Companies as necessary to fulfill your request for products or services. We do not authorize the use of your personal information by any third party and do not sell your personal information to anyone Except for this sharing, and except as required by law.
BetterCare Link, does not sell, rent, or lease its customer lists to third parties.
BetterCare Link, may share data with trusted partners to help perform statistical analysis, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to BetterCare Link, and they are required to maintain the confidentiality of your information.
Personal data security is very important to us. We strive to maintain the security of your personal data, making adjustments where necessary and paying close attention to any risks. For example, our application uses a secure connection via Secure Socket Layer (SSL) technology, indicated by the padlock symbol in your browser's address bar. We store backups at an external location. Our employees are explicitly instructed to maintain proper security on their electronic devices and to use secure login methods. We also carry out penetration tests to detect any vulnerabilities.
In the event of any changes to our online service or to any relevant legislation, we must also adjust our privacy statement. We recommend making a note of the date at the top of the page and checking back regularly for updates. We will always endeavor to announce any important changes separately.
If you have any questions, or you'd like more information regarding which data we store, please feel free to contact us using the contact information below.
You have the right to:
If you have any questions, or you'd like more information regarding which data we store, please feel free to contact us.
Email address: info@bettercarelink.com
Address: 250 12th ave Coralville IA 52241
Get in touch with us via the contact form.